Frequently Asked Questions
How can I wash my backpack
Spot clean. Machine washing not recommended.
Returns and Exchanges
We've spent countless hours developing and refining our product - we know you'll love it. However, we understand this might be your first time buying from us. We want you to feel 100% comfortable in your purchase, so your order is covered in-full by our Craic Guarantee.
If you aren't happy with any product you buy from us, let us know within 60 days of purchase by contacting us at winnie.mcray@gmail.com. We'll confirm your order, then provide you instructions to return your product to us, new, used, or broken. Once we receive it, we'll give you a 100% refund. It's that simple!
How long does it take to ship?
Premium: 2 business days
Standard: 7 business days
Can I take this on a flight? Is it approved as a carry on?
Absolutely! It's perfect for a carry on for your flight - it can fit right underneath the seat in front of you (depending on the airline and depending on if you pack lightly) or safely in the overhead storage.
If you pack light, it can be used as a personal item!
What are the backpack's measurements?
H 52cm x L 33cm x W 24cm